Shipping Policy

Last Updated: November 10, 2026

At Naamsy, we believe that a great shopping experience doesn't end at checkout. We are committed to delivering your favorite drinking tumblers safely, securely, and on time.

Please read our shipping policy to understand how we process and deliver your orders.

1. Order Processing Time

All orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on Sundays or public holidays will be processed on the next business day.

2. Shipping & Delivery Time

We deliver across India.

Estimated delivery timelines:

- Metro Cities: 5-7 business days.

- Other Cities and Towns: 7-10 business days.

- Remote Areas: 8-12 business days.

Please note that delivery timelines are estimates and may vary depending on your location and courier partner.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Special free shipping offers will be mentioned on our website whenever available.

4. Order Tracking

Once your order has been shipped, you will receive tracking information through email, SMS, or WhatsApp, wherever available.

You can use the tracking details to check the status of your shipment.

5. Shipping Address

Customers are responsible for providing the correct shipping address, contact number, and other required details while placing an order.

Please contact us immediately if you notice an error in your shipping information. Address modifications may not be possible after dispatch.

6. Delayed Deliveries

While we aim to deliver every order within the estimated timeframe, delays may occur due to weather conditions, logistics issues, public holidays, or other unforeseen circumstances.

Naamsy is not responsible for delays caused by circumstances beyond our reasonable control.

7. Damaged or Lost Packages

If your order arrives damaged or appears to be lost in transit, please contact our support team as soon as possible.

We will coordinate with our delivery partner to investigate and resolve the issue.

8. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and orders. Availability and applicable charges will be displayed at checkout.

9. Contact Information

For any questions or assistance regarding shipping and delivery, please contact us:

Store Name: Naamsy

Website: https://naamsy.com

Email: care@naamsy.com

Thank you for shopping with Naamsy!

We appreciate your trust and look forward to serving you.